How can we help you?

Not a problem.  If you do not have your proof of purchase, our in-store teams or customer services advisors will be able to review your purchase history on ...

We know that accessories can make or break your gaming experience. If something stops working, it could ruin your setup and your fun. And on top of it all, ...

Your Accessory care plan can be cancelled within 45 days of purchase, and you’ll receive a full refund, provided you have not used any services under the pl...

This question depends entirely on the terms of your home insurance.  Care Plans are repair/replacement service agreements and not insurance. We do NOT cove...

A Care Plan protects your product against mishaps and includes all parts, labour and callout charges. A manufacturer’s warranty does not cover for mishaps, ...

Once an agreement is coming to an end, we will send a letter around 6 weeks before it’s due to expire. We will include a quote for a 12-month extension. Thi...

No, we have no excess charges.  

All GAME Care plans are only available to persons over the age of 18 years of age who are residents I the UK. Persons under the age of 18 years of age will ...

There’s no limit to the amount of repairs you can have. However, if we provide you with replacement equipment or vouchers, your plan will cease.    

Pop into your local store with proof of purchase and we will swap out your broken accessory for the same item, a similar item or GAME vouchers. If you do n...