Accessory Care

What happens if I’ve lost my Accessory care paperwork?
Not a problem.  If you do not have your proof of purchase, our in-store teams or customer services advisors will be able to review your purchase history on ...
Fri, 21 May, 2021 at 6:18 AM
What is Accessory Care?
We know that accessories can make or break your gaming experience. If something stops working, it could ruin your setup and your fun. And on top of it all, ...
Fri, 21 May, 2021 at 6:18 AM
Can I cancel my Accessory care?
Your Accessory care plan can be cancelled within 45 days of purchase, and you’ll receive a full refund, provided you have not used any services under the pl...
Fri, 21 May, 2021 at 6:18 AM
Isn’t my accessory already covered under my home insurance?
This question depends entirely on the terms of your home insurance.  Care Plans are repair/replacement service agreements and not insurance. We do NOT cove...
Fri, 21 May, 2021 at 6:18 AM
Why do I need an Accessory Care Plan when I have a manufacturer’s guarantee?
A Care Plan protects your product against mishaps and includes all parts, labour and callout charges. A manufacturer’s warranty does not cover for mishaps, ...
Fri, 21 May, 2021 at 6:18 AM
Can I renew when my Accessory Care Plan ends?
Once an agreement is coming to an end, we will send a letter around 6 weeks before it’s due to expire. We will include a quote for a 12-month extension. Thi...
Fri, 21 May, 2021 at 6:18 AM
Are there any excess charges if I make a claim on an Accessory Care plan?
No, we have no excess charges.  
Fri, 21 May, 2021 at 6:18 AM
Can anyone buy an Accessory care service plans?
All GAME Care plans are only available to persons over the age of 18 years of age who are residents I the UK. Persons under the age of 18 years of age will ...
Fri, 21 May, 2021 at 6:18 AM
Are repairs and replacements limited on accessories?
There’s no limit to the amount of repairs you can have. However, if we provide you with replacement equipment or vouchers, your plan will cease.    
Fri, 21 May, 2021 at 6:18 AM
What information do I need to provide to claim on my Accessory Care plan?
Pop into your local store with proof of purchase and we will swap out your broken accessory for the same item, a similar item or GAME vouchers. If you do n...
Fri, 21 May, 2021 at 6:18 AM