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  GAME operates a 30 day Goodwill returns policy online Any product (excluding gift vouchers/gift cards*/digital downloads**) may be returned for r...

Marketplace items cannot be returned to GAME stores or GAME.co.uk. To request a refund or exchange, you’ll need to contact the Marketplace seller you made ...

COVID-19 Update: Our Online Returns team are working hard to process all returns however, due to strict social distancing rules within our warehouse these ...

your additional rights to return products purchased in-store and online When does the GAME returns policy apply Online? We offer a 28 day right to a refun...

The 14 day right to change your mind, under the Consumer Contracts Regulations 2013, only applies to products purchased online, via telephone, email or m...

Please print and complete our Online Returns Form and ensure it is included when returning your order or items back to us. 

If you have any questions or complaints about the products bought online or in-store, and/or digital content please contact our Customer Service team by em...