Pre-orders

PlayStation 5 Important Information - updated 17th June
PS5 Stock Update Please keep an eye on our Website for updates on the next stock availability. We would also encourage you to keep up to date with the soc...
Thu, 17 Jun, 2021 at 2:04 PM
Xbox Series X|S Important Information - Updated: 4th May 2021
Stock Availability Xbox Series X|S stock is no longer sold on a pre-order basis and will be available to purchase when stock is available. Our Customer...
Fri, 21 May, 2021 at 6:19 AM
Updating pre-order payment method
If we are having difficulty processing your payment for a pre-order due to your payment method being declined, we will email you to ensure you don't mi...
Fri, 21 May, 2021 at 6:18 AM
Can I make changes to my pre-order?
To change your pre-order payment or delivery details, without cancelling your order, follow the steps below; Log in to your online account Select &#...
Fri, 21 May, 2021 at 6:19 AM
When will I be charged for a pre-order?
Funds will usually be charged to your card at the time of despatch, however, charges can be taken up to 7 working days before release date.  When you place...
Fri, 21 May, 2021 at 6:19 AM
Pre-order Price Guarantee
If the price drops online on an item you have pre-ordered after you have placed the order, you will pay the lower price.  If the price goes up on an item y...
Fri, 21 May, 2021 at 6:19 AM
I have lost my in-store pre-order receipt
Don't panic! You will be able to use your Reward Card as proof of pre-ordering. Simply go in to store on launch day with your reward card and inform on...
Fri, 21 May, 2021 at 6:19 AM
When will my pre-order arrive?
As long as your order is placed before 4pm on the day before release day and payment is processed without any issues, we would expect you to receive your ga...
Fri, 21 May, 2021 at 6:19 AM