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Delivery & Collection
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UK Deliveries
UK DeliveriesUK Delivery Options
Delivery Type
Delivery Time
Cost
Standard Orders
2-4 working days**
£4.99 per order
Pre-Orders 1 working day** £4.99 per order
Next Day (incl. Saturday)1 working day** £7.99 per order Premium Next Day (incl. Saturday)
Delivery by DPD (Carbon Neutral)
1 working day**
£9.99 per order
Premium Next Day (pre 12pm)
Delivery by DPD (Carbon Neutral)
1 working day**
£11.99 per order
Hardware Orders (PlayStation 5, Xbox Series X|S, Nintendo Switch & VR Headsets) 1 working days** £9.99 per order Insured* Delivery 1 working day** £19.99 per order Click & Collect 1-2 working days £4.99 per order
(Pay online, delivered to store, plus, receive a £5 voucher to spend in Store when you collect)Click & Collect Hardware Orders (PlayStation 5, Xbox Series X|S, Nintendo Switch & VR Headsets) 1-2 working days £9.99 per order
(Pay online, delivered to store, plus, receive a £5 voucher to spend in Store when you collect)Click & Reserve 2 hours from order
FREE
(Order online, pick up and pay in store)
Small Print
Order up to 7pm for same day dispatch Sunday to Friday.
Orders placed after 7pm Friday to 7pm Sunday will be dispatched Sunday.
Whilst we will do everything we can to meet the delivery times above, there may be factors outside of our control and we cannot guarantee delivery within this timeframe
Digital purchases are excluded from the total order value for tracked courier services.
* Insured Delivery
Subject to customer submitting a DPD Lost in Transit claim via GAME customer services and DPD validating such claim, Insured Delivery entitles customer to either;
a) a free of charge replacement console, and a partial refund of £50 to the original method of payment; or
b) a full refund of the price paid for the console ordered and the £19.99 delivery charge (payable to original method of payment), together with £50 compensation (payable at customer’s choice, either by BACS, Cheque or onto a GAME Gift card).
Please note that DPD's Lost in Transit claim procedure can take up to 21 days to complete
* Click & Collect voucher
Terms & Conditions apply, please click here for more details.
** Remote Area Delivery Times
Deliveries including Pre-orders to non-mainland UK addresses and remote locations (such as the Scottish Isles, Isle of Man, Isle of Wight, Northern Ireland and the Scottish Highlands) may take longer to reach you.
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Click & Collect
Click & Collect
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Click & Reserve
Click & Reserve
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UK Deliveries
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Orders & Payments
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Orders
Orders
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Pre-orders
Pre-orders
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Ways to Pay
Ways to Pay
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Digital downloads
Digital downloads
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Gift cards & Vouchers
Gift cards & Vouchers
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Orders
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Returns & Refunds
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Returns
Returns
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Product Recall
Product Recall
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Returns
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Account
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GAME Account
GAME Account
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GAME Reward
GAME Reward
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GAME Elite
GAME Elite
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GAME Wallet
GAME Wallet
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GAME Account
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Our Services
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Trade in (In Store)
Trade in (In Store)
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Pre-owned
Pre-owned
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Arena Time
Arena Time
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Xbox All Access
Xbox All Access
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Other Services
Other Services
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Contact Us
Contact Us
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Site Policies
Site Policies
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Trade in (In Store)
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Product Support & Aftercare
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Product guides
Product guides
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Accessory Care
Accessory Care
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Breakdown Care
Breakdown Care
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Monthly Care
Monthly Care
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Product guides