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Due to an increase in order volumes there may be a delay of up to 14 days in dispatching PlayStation 5 orders.
We appreciate your patience and understanding as we work diligently to fulfill your orders. Thank you for choosing us!

How can we help you?

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  • Black Friday
    • Help
      Help
  • Delivery & Collection
    • UK Deliveries
      UK Deliveries
    • Click & Collect
      Click & Collect
  • Orders & Payments
    • Pre-orders
      Pre-orders
    • Completed Orders
      Completed Orders
    • Payments
      Payments
    • Gift cards & Vouchers
      Gift cards & Vouchers
    • Product Info
      Product Info
  • Returns Policy
    • Returns
      Returns
    • Refunds
      Refunds
    • Product Recall
      Product Recall
  • Reward/Elite
    • GAME Reward/Account
      GAME Reward/Account
    • GAME Elite
      GAME Elite
    • GAME Wallet
      GAME Wallet
      How do I link a gift card to my GAME Wallet?

      To link your gift card to your GAME Wallet account:


      On Desktop

      1. Sign-in here
      2. Click 'Manage' on the gift card line
      3. Click the '+' button to add a new gift card, and input the 19 digit number and 4 PIN from your gift card


      On GAME App

      1. Open the GAME app
      2. Click the profile button in the top right hand corner
      3. Click 'Your Wallet'
      4. Click 'Manage Funds'
      5. Sign-in
      6. Click 'Manage' on the gift card line
      7. Click the '+' button to add a new gift card, and input the 19 digit number and 4 PIN from your gift card


      If you don’t have the GAME App, download it here.

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  • Store Services
    • Pre-owned/Refurbished
      Pre-owned/Refurbished
    • Trade In (In Store Only)
      Trade In (In Store Only)
    • Belong
      Belong
    • Disc Repair
      Disc Repair
    • Xbox All Access
      Xbox All Access
    • Store Finder
      Store Finder
  • Product Support & Aftercare
    • Accessory Care
      Accessory Care
    • Breakdown Care
      Breakdown Care
    • Monthly Care
      Monthly Care
  • Other Services
    • Site Policies
      Site Policies
    • Contact Us
      Contact Us
  • My Account
    • Getting Started
      Getting Started
    • Technical Issues
      Technical Issues
  • Financial Services
    • Frasers Plus
      Frasers Plus
  • Contact Us

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