Due to an increase in order volumes there may be a delay of up to 14 days in dispatching PlayStation 5 orders. We appreciate your patience and understanding as we work diligently to fulfill your orders. Thank you for choosing us!
To claim, please contact Domestic & General as soon as possible by telephone on 0800597 8618*.
Once the claim has been approved, Domestic & General will advise you of the contact details for our engineer.
You will have to arrange and pay for the packaging of the product, but Domestic & General will pay for the postage (or Domestic & General may arrange for a courier to collect your product). While not a requirement, it is recommended that you use the product's original packaging.
*Calls may be recorded and monitored for quality and training purposes
