What is Priority Insured Delivery?

Selecting our Priority Insured* delivery option at checkout means that you will receive £50 in compensation if your order is lost in transit by our delivery partner. 

The terms and conditions are;

* Subject to customer submitting a Royal Mail Lost in Transit claim via GAME customer services and Royal Mail validating such claim, Priority Insured Delivery entitles customer to either;

a) a free of charge replacement console, and a partial refund of £50 to the original method of payment; or

b) a full refund of the price paid for the console ordered and the £19.99 delivery charge (payable to original method of payment), together with £50 compensation (payable at customer’s choice, either by BACS, Cheque or onto a GAME Gift card).

Please note that Royal Mail’s Lost in Transit claim procedure can take up to 21 days to complete

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.