Selecting our Priority Insured* delivery option at checkout means that you will receive £50 in compensation if your order is lost in transit by our delivery partner.
The terms and conditions are;
* Subject to customer submitting a Royal Mail Lost in Transit claim via GAME customer services and Royal Mail validating such claim, Priority Insured Delivery entitles customer to either;
a) a free of charge replacement console, and a partial refund of £50 to the original method of payment; or
b) a full refund of the price paid for the console ordered and the £19.99 delivery charge (payable to original method of payment), together with £50 compensation (payable at customer’s choice, either by BACS, Cheque or onto a GAME Gift card).
Please note that Royal Mail’s Lost in Transit claim procedure can take up to 21 days to complete