When will I be charged for a pre-order?

Funds will usually be charged to your card at the time of despatch, however, charges can be taken up to 7 working days before release date. 

When you place a pre-order, we may contact your payment card's issuing bank to confirm that the card you have used is valid. We do this by pre-authorising your card. 

Please note that this may show up as a pending transaction, which will expire after no longer than 10 working days.

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