Xbox All Access Terms & Conditions

Game Retail Limited acts as a credit intermediary and not a lender. Game Retail Limited offers credit products provided by Klarna Bank AB (publ) and PayPal (Europe) S.à rl et Cie. Terms and conditions apply. Subject to status. Only available to UK residents 18 or over.

Klarna Bank AB (publ) is authorised by the Swedish Financial Supervisory Authority (Finansinspektionen) and subject to limited regulation by the Financial Conduct Authority and Prudential Regulation Authority. Details about the extent of this regulation by the Financial Conduct Authority and Prudential Regulation Authority are available from Klarna Bank AB (publ) on request. Finance is only available to permanent UK residents aged 18+, subject to status, terms and conditions apply.

Klarna Bank AB (publ) registered office: Sveavägen 46, 111 34 Stockholm, Sweden. Corporation ID number: 556737-0431

^If you make your payments by the due date each month, the monthly payment should allow you to pay off the purchase within 24 months with no extra cost (0% APR). Missing payments can have serious consequences for you. Your credit rating may be affected which will make it more difficult or more expensive for you to obtain credit in the future.

*At participating retailers; prices vary by console. 24-month subscription to Xbox Game Pass Ultimate includes Xbox Live Gold, Xbox Game Pass for Console, Xbox Game Pass for PC, and other benefits; game catalogue varies over time. Internet access required (ISP fees apply). Membership conversion: Any outstanding time on your existing Xbox Live Gold and Xbox Game Pass membership(s) will automatically convert to Ultimate at a pre-set conversion ratio, learn more Digital Direct: Your 24-month Xbox Game Pass Ultimate membership is delivered directly to your console during set-up and is available in Settings; no codes required. Upgrade: You are eligible to apply for upgrade to the next Xbox console coming at the end of 2020 (excludes Xbox One X, S, and S All Digital Edition) after you have made the equivalent of 18 full payments (and any upgrade may be subject to eligibility requirements). Microsoft or Klarna may contact you to notify you about your upgrade options. Upgrading from Xbox One S All-Digital Edition will require payment of a £15 upgrade fee (subject to change). New application with Klarna, including credit assessment, contract, terms and pricing apply. Requires return of console in good condition or payment of the console balance. The next Xbox console available under the upgrade option may vary due to applicable laws. See product and upgrade terms at

Game Retail Limited is authorised and regulated by the Financial Conduct Authority with firm reference - 652341. Registered address - Unity House, Telford Road, Basingstoke, Hampshire, RG21 6YJ. Company number - 07837246.

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