How do I trade-in in a GAME store?

To trade-in in a GAME store:

  1. Take the items you wish to trade in to store (please see below the ID you will be required depending on whether you want cash or credit)
  2. Our friendly staff will check the condition of the items and test if required
  3. They will then scan the items and give you a quote
  4. If you are happy with the quote, the funds can be put on your GAME Wallet, a gift card, or against a purchase there and then. You can also take the cash but please be aware that the cash value is usually lower.

Alternatively, you can use our online trade-in portal to send your items to us. Please see here for more info.

What ID do I need to trade in?

For trade-in credit, a photo ID (a valid passport, driving license, military, or government recognised photo pass card) Please note: For phones or tablets you will also require a domestic bill dated within the last 90 days.

For cash, you need photo ID AND a domestic bill dated within the last 90 days showing the same address as on your ID.

Please note that some locations may require additional Identification due to local authorities rules.

Getting the most out of your trade-in

If you are not already, it is worth considering signing up to GAME Reward, our reward card programme, this will make the trade in process quicker and you can even earn points on your trade-in.

If you download the GAME App, you can put your trade-in credit straight onto your GAME Wallet which means all your GAME credit is in one place and you can even use it online. Please note, however, GAME Wallet funds and gift cards cannot be used for online pre-orders at this time.