When can I use my Breakdown Care?

You can use your Breakdown Care for accidental damage from day one of your cover.

If your product has broken down due to a fault, your breakdown cover starts after the first 12
months as those are covered by the manufacturer’s guarantee (or GAME if your console is preowned).

How does this work? 


 



Breakdown



Accidental Damage



Within 30 days



Troubleshooting



Contact Domestic & General – see How do I claim?



Within first 12 months



Troubleshooting



Contact Domestic & General – see How do I claim?



After 12 but before 24 months



Contact Domestic & General – see How do I claim?



Contact Domestic & General – see How do I claim?