What’s not included? Exclusions

  • Deliberate damage
  • Cosmetic damage such as scratches or chips
  • Damage caused by not following the manufacturer’s instructions
  • Accessories that were not included with the original product

Key exclusions are documented in the standalone Insurance Product Information Document (IPID). For a full list of exclusions, restrictions and the complaints procedure, please see the Terms and Conditions.

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.