To make sure we can accept your device we perform a series of checks. It’s worth running through these yourself to ensure your device will pass the trading in checks to avoid any unexpected disappointment.
- Is unit in good condition?
- Power cable present and in good condition
- Does the unit power on?
- Charge test
- Call test
- Button/touch test
- Wi-Fi and blue tooth test
- Camera and flash test
- Moisture indicator test
- Are parental controls / passcodes / security disabled?