What checks will you make when I trade-in my phone or tablet?

To make sure we can accept your device we perform a series of checks. It’s worth running through these yourself to ensure your device will pass the trading in checks to avoid any unexpected disappointment.

  • Is unit in good condition?
  • Power cable present and in good condition
  • Does the unit power on?
  • Charge test
  • Call test
  • Button/touch test
  • Wi-Fi and blue tooth test
  • Camera and flash test

  • Moisture indicator test

  • Are parental controls / passcodes / security disabled?

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