How do I request a repair?

To request a repair please contact us as soon as possible by telephone on  0800 597 8618. 

Once the repair has been approved, we’ll advise you of the contact details for our engineer.

You will have to arrange and pay for the packaging of the product, but we will pay for the postage (or we may arrange for a courier to collect your product). While not a requirement, it is recommended that you use the product’s original packaging.


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