Why didn’t I get my Elite points?

It will take at least 24 hours for Elite points to be applied from an order or an activation.


If you have waited 24 hours and still do not have your points please ensure:

  • You are an active Elite member here
  • You purchased a product that is eligible to receive Elite points


Please note: GAME Reward points will be not earned on products where points have been redeemed as payment or part payment for that product.