I have received the wrong product

If you receive the wrong item in your order, please contact our Customer Service team using the contact us button at the bottom of this article

To help speed up the process of resolving your issue, please have your order number, item(s) being returned, and item(s) you were expecting at hand. 

A member of the team will give you all the details required to return the incorrect items, free of charge.

Unfortunately, our GAME stores are not able to process incorrect online orders, they must be returned via post.


Contact us here. 


 

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