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Product Support & Aftercare

Product guides

  • Xbox One X Guide
  • iPhone Guides
  • Xbox One Guide
  • Product Guides
  • Playstation 4 Guide
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Reporting an issue / Fault

Accessory Care

  • Can I cancel my Accessory care?
  • Isn’t my accessory already covered under my home insurance?
  • Why do I need an Accessory Care Plan when I have a manufacturer’s guarantee?
  • Can I renew when my Accessory Care Plan ends?
  • Are there any excess charges if I make a claim on an Accessory Care plan?
View all (12)

Tablet & Tech care

  • Are Repairs and replacements unlimited a Tablet & PC Care claim?
  • Can Anyone buy a Tablet & PC Care service plans?
  • How long will it take for my Tablet/ PC product to be repaired?
  • What does a Tablet/PC Care Plan protect my product against?
  • What information do I need to provide when making a Tablet/ PC Care plan claim?
View all (14)

Console Care

  • Who can buy a Console Care plan?
  • Can I pay monthly for my Console Care plan?
  • What is Console Care?
  • What happens if I’ve lost my Console Care paperwork?
  • Can I cancel my Console Care plan?
View all (7)

Breakdown Care

  • Breakdown Care Terms and Conditions
  • How much does Breakdown Care cost?
  • What’s included? Features & Benefits
  • Eligibility for Breakdown Care
  • Who provides Breakdown Care?
View all (15)

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