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Product Support & Aftercare
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Product Support & Aftercare
Product guides
Xbox One X Guide
iPhone Guides
Xbox One Guide
Product Guides
Playstation 4 Guide
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Reporting an issue / Fault
Accessory Care
Can I cancel my Accessory care?
Isn’t my accessory already covered under my home insurance?
Why do I need an Accessory Care Plan when I have a manufacturer’s guarantee?
Can I renew when my Accessory Care Plan ends?
Are there any excess charges if I make a claim on an Accessory Care plan?
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Tablet & Tech care
Are Repairs and replacements unlimited a Tablet & PC Care claim?
Can Anyone buy a Tablet & PC Care service plans?
How long will it take for my Tablet/ PC product to be repaired?
What does a Tablet/PC Care Plan protect my product against?
What information do I need to provide when making a Tablet/ PC Care plan claim?
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Console Care
Who can buy a Console Care plan?
Can I pay monthly for my Console Care plan?
What is Console Care?
What happens if I’ve lost my Console Care paperwork?
Can I cancel my Console Care plan?
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Breakdown Care
Breakdown Care Terms and Conditions
How much does Breakdown Care cost?
What’s included? Features & Benefits
Eligibility for Breakdown Care
Who provides Breakdown Care?
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