Product Support & Aftercare
Product guides
View all (6)Reporting an issue / Fault
Accessory Care
- Can I cancel my Accessory care?
- Isn’t my accessory already covered under my home insurance?
- Why do I need an Accessory Care Plan when I have a manufacturer’s guarantee?
- Can I renew when my Accessory Care Plan ends?
- Are there any excess charges if I make a claim on an Accessory Care plan?
Tablet & Tech care
- Are Repairs and replacements unlimited a Tablet & PC Care claim?
- Can Anyone buy a Tablet & PC Care service plans?
- How long will it take for my Tablet/ PC product to be repaired?
- What does a Tablet/PC Care Plan protect my product against?
- What information do I need to provide when making a Tablet/ PC Care plan claim?
Console Care
- Who can buy a Console Care plan?
- Can I pay monthly for my Console Care plan?
- What is Console Care?
- What happens if I’ve lost my Console Care paperwork?
- Can I cancel my Console Care plan?
Breakdown Care
- Breakdown Care Terms and Conditions
- How much does Breakdown Care cost?
- What’s included? Features & Benefits
- Eligibility for Breakdown Care
- Who provides Breakdown Care?