Console Care

<p>We want you to enjoy using your new games console for years to come. Your manufacturer&rsquo;s product guarantee provides cover for mechanical and electrical breakdown but will be limited to a year and may not cover parts or breakdown through mishap.</p> <p>That&rsquo;s where Console Care, provided by the UK&rsquo;s leading specialist warranty provider Domestic &amp; General, can help.</p>

Who can buy a Console Care plan?
All our service plans are only available to persons over the age of 18 years of age who are residents of the UK. Persons under the age of 18 years of age wi...
Fri, 21 May, 2021 at 6:18 AM
Can I pay monthly for my Console Care plan?
Yes, we offer the option to pay monthly by direct debit in any GAME store. This is a continuous monthly payment until such time you decide to cancel. For in...
Fri, 21 May, 2021 at 6:18 AM
What is Console Care?
We want you to enjoy using your new games console for years to come. Your manufacturer’s product guarantee provides cover for mechanical and electrical brea...
Fri, 21 May, 2021 at 6:18 AM
What happens if I’ve lost my Console Care paperwork?
Not a problem.  If you do not have your proof of purchase, our in-store teams or customer services advisors will be able to review your purchase history on ...
Fri, 21 May, 2021 at 6:18 AM
Can I cancel my Console Care plan?
Cooling off period – Changing your mind The 'cooling off period' is the forty-five (45) day period from receipt of your documentation or from th...
Fri, 21 May, 2021 at 6:18 AM
Can I renew when my Console Care plan ends?
Once an agreement is coming to an end, we will send a letter around 6 weeks before it’s due to expire. This will include a quote for a 12-month extension. T...
Fri, 21 May, 2021 at 6:18 AM
How do I request a repair?
To request a repair please contact us as soon as possible by telephone on  0800 597 8618.  Once the repair has been approved, we’ll advise you of the conta...
Fri, 21 May, 2021 at 6:18 AM