Tablet & Tech care

Are Repairs and replacements unlimited a Tablet & PC Care claim?
There’s no limit to the amount of repairs you can have. However, if we provide you with replacement equipment or vouchers, your plan will cease.  
Fri, 21 May, 2021 at 6:18 AM
Can Anyone buy a Tablet & PC Care service plans?
All our service plans are only available to persons over the age of 18 years of age who are residents I the UK. Persons under the age of 18 years of age wil...
Fri, 21 May, 2021 at 6:18 AM
How long will it take for my Tablet/ PC product to be repaired?
We will strive to repair all items within the 7 working day. Repairs may be completed well within the timescale if parts are readily available. If parts nee...
Fri, 21 May, 2021 at 6:18 AM
What does a Tablet/PC Care Plan protect my product against?
Your product is protected against mechanical breakdown or damage through mishap (other than cosmetic) and includes all parts, labour and callout charges.  
Fri, 21 May, 2021 at 6:18 AM
What information do I need to provide when making a Tablet/ PC Care plan claim?
Before you call, we recommend you have your Care Plan agreement or reference number to hand as you will be asked for the reference and to confirm the name a...
Fri, 21 May, 2021 at 6:18 AM
Will the Tablet/ PC Care Plan protect me if I drop my product?
Yes, our Care Plan will cover mishaps. Damage caused by neglect, misuse or abuse of the product is excluded.  
Fri, 21 May, 2021 at 6:18 AM
What happens if I’ve lost my Tablet/PC Care plan paperwork?
Not a problem.  If you do not have your proof of purchase, our in-store teams or customer services advisors will be able to review your purchase history on ...
Fri, 21 May, 2021 at 6:18 AM
Can I cancel my Tablet/PC Care plan?
Your TABLET/PC CARE plan can be cancelled within 45 days of purchase, and you’ll receive a full refund, provided you have not used any services under the pl...
Fri, 21 May, 2021 at 6:18 AM
Can I pay monthly for my Tablet & PC Care plan?
Yes, we offer the option to pay monthly by direct debit. This is a continuous monthly payment until such time you decide to cancel. For information on Month...
Fri, 21 May, 2021 at 6:18 AM
Why do I need a Tablet/ PC Care Plan when I have a manufacturer’s guarantee?
A Care Plan protects your product against mishaps and includes all parts, labour and callout charges. A manufacturer’s warranty does not cover for mishaps, ...
Fri, 21 May, 2021 at 6:18 AM