Due to an increase in order volumes there may be a delay of up to 14 days in dispatching PlayStation 5 orders. We appreciate your patience and understanding as we work diligently to fulfill your orders. Thank you for choosing us!
We're sorry to hear you are experiencing problems with our website, please see below for some suggestions that should help:
Try opening a new browser session if this doesn't work open an incognito window (Google) or New InPrivate window (Edge)
Clear your cache and cookies
Deactivate any plugins
Check your HTTPS settings
Clear your temporary files
Try on an alternative device such as a mobile phone, desktop PC, laptop, or tablet.
If you've tried all the above and are still struggling, please get in touch with our Customer Services team and we'll get this sorted for you. When contacting us it may help to provide screenshots showing the issue which you need more help with so we can better help you.
