Due to an increase in order volumes there may be a delay of up to 14 days in dispatching PlayStation 5 orders. We appreciate your patience and understanding as we work diligently to fulfill your orders. Thank you for choosing us!
Your 24-month Xbox Game Pass Ultimate subscription is delivered directly to your console. Redeem it during initial console setup or later in the Settings app.
To redeem during initial setup: As you set up your new console, you’ll be prompted to redeem the Digital Direct offers that come with it. If you decide not to redeem them right away, the offers remain on the console until they’re redeemed.
To redeem after setup in Settings app:
1) Select Settings > Account > Included with this Xbox to see an overview of and redemption status of any Digital Direct offers included with your console.
2) Press the Xbox button to open the guide, and then select My games & apps > See all > Full Library. Look under Available offers to see your offers.
If the option is not available, please try factory resetting your console and this may trigger your Game Pass entitlement to be active in your library.
