Product Support & Aftercare
Monthly CareMonthly Care - Overview
Designed to cover you against the cost of repairs, Monthly Care can help in case of accidental damage from the moment you take out the policy. As soon as your guarantee expires, it also includes breakdown and faults. Once covered, you can rest assured that if there’s a problem that we can’t fix, you’ll receive vouchers for a replacement of the same or similar specification.
•Immediate accidental damage cover (not included in your manufacturer’s guarantee)
•Cover against breakdown once your manufacturer’s or retailer’s guarantee expires
•If we can’t fix it, you’ll receive GAME vouchers towards a replacement
•Unlimited repairs with no surprise costs to fix
•Accessories that were included with the original product
Monthly Care comes with a whole range of extra benefits, making it even more rewarding and keeping you ahead of the GAME...
•100 minutes of expert Tech Support every year for up to four computers (excludes tablets, smart phones or personal organisers), over the phone or online.
Plus each of these every 12 months of your policy:
•DISC REPAIR - whether it’s a game that’s stopped working, a CD that skips or a DVD/Blu-ray your player can no longer read, you can have your disc repaired at no extra cost.
•DISC CARE - to restore a disc to prime condition or even provide you with a replacement.
•£5 or £10 WORTH OF GAME REWARD POINTS - we’ll give you a voucher to exchange in store so your points can be added to your GAME WALLET/REWARD ACCOUNT. The amount you receive will depend on which product you have protected.
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- Accessory Care