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Account
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GAME Account
GAME AccountI've changed my email address, why can’t I log-in?
If you changed your email address in-store or by calling our customer service team, this will only have changed your email on your reward account, not your GAME Account.
- Sign in using your old email address as your username
- Go to My Account
- Go to Change Username
Please note: You can only change your user name on a GAME Account ID. If you have logged in using a Social Federated ID (E.g Facebook, Microsoft, etc.) You will not be able to change your user name.
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GAME Account