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Delivery & Collection
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UK Deliveries
UK Deliveries
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Click & Collect
Click & Collect
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Click & Reserve
Click & Reserve
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UK Deliveries
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Orders & Payments
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Orders
Orders
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Pre-orders
Pre-orders
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Ways to Pay
Ways to Pay
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Digital downloads
Digital downloads
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Gift cards & Vouchers
Gift cards & Vouchers
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Orders
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Returns & Refunds
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Returns
Returns
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Product Recall
Product Recall
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Returns
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Account
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GAME Account
GAME Account
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GAME Reward
GAME Reward
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GAME Elite
GAME Elite
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GAME Wallet
GAME Wallet
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GAME Account
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Our Services
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Trade in (In Store)
Trade in (In Store)What checks will you make when I trade-in my phone or tablet?
To make sure we can accept your device we perform a series of checks. It’s worth running through these yourself to ensure your device will pass the trading in checks to avoid any unexpected disappointment.
- Is unit in good condition?
- Power cable present and in good condition
- Does the unit power on?
- Charge test
- Call test
- Button/touch test
- Wi-Fi and blue tooth test
- Camera and flash test
- Moisture indicator test
- Are parental controls / passcodes / security disabled?
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Pre-owned
Pre-owned
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Arena Time
Arena Time
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Xbox All Access
Xbox All Access
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Other Services
Other Services
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Contact Us
Contact Us
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Site Policies
Site Policies
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Trade in (In Store)
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Product Support & Aftercare
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Product guides
Product guides
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Accessory Care
Accessory Care
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Breakdown Care
Breakdown Care
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Monthly Care
Monthly Care
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Product guides