Product Support & Aftercare
Accessory CareWhat is Accessory Care?We know that accessories can make or break your gaming experience. If something stops working, it could ruin your setup and your fun. And on top of it all, you might have to fork out for a suitable replacement. Don’t worry though, because we’ve got a plan.
We teamed up with Domestic & General, the UK’s leading specialist warranty provider, to bring you ACCESSORY CARE. It’s been created to help you get back in the game as soon as possible and to complement your manufacturer’s or retailer’s guarantee.
If you find yourself with a broken accessory, we could approve a replacement for you. You’ll have immediate protection against damage caused by accident – something that’s not usually included in most guarantees. And once the guarantee ends, you’ll be protected against breakdowns and faults for another year.
- Protection against breakdown or mishap
- Instant replacement in-store or breakdowns outside of manufacturer's guarantee and /or accidental damage
BENEFITS: Protection against breakdown
Whether it’s a stuck button on your controller, or no sound coming through your headphones, if your accessory goes on the blink, we’ll replace it.
Protection against mishap
We don’t expect you to wrap your accessories in cotton wool. If your product suffers a mishap, we’ll fix it.
No waiting around. Pop into the store with proof of purchase and we will swap out your broken accessory for the same item, a similar item or GAME vouchers
Help & advice
From set up issues to cable dilemmas, our Tech Support team of experts at our UK based Contact Centre are on hand to take your calls.
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